Data Controller

Name: Agrártanácsadás Ltd
Registered office: 6035 Ballószög, Bartók B. u. 5.
Mailing address, complaints: info@tcgwebshop.hu
E-mail: info@tcgwebshop.hu
Phone number: +3670/8506761
Website: http://tcgwebshop.hu

Hosting

Name: CenterSys IT Ltd
Address for correspondence: 6000 Kecskemélt, Szövetség tér 1.
E-mail address: info@centersys.hu

Description of the data processing carried out in the operation of the webshop
Information about the use of cookies

What is a cookie?

The Data Controller uses so-called cookies when you visit the website. A cookie is a bundle of letters and numbers that our website sends to your browser to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors.

Some of the cookies do not contain any personal information and cannot be used to identify an individual user, but some of them contain a unique identifier – a secret, randomly generated sequence of numbers – that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.

Legal background and legal basis for cookies:

The legal basis for the processing of the data is 6. Your consent pursuant to Article 4(1)(a).

Main features of the cookies used by the website:

Google Adwords cookie: when someone visits our site, the visitor’s cookie ID is added to our remarketing list. Google uses cookies – such as NID and SID cookies – to personalise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with certain advertisers’ ads or search results, and your visits to advertisers’ websites. The AdWords conversion tracking feature uses cookies. Cookies are saved on the user’s computer when they click on an ad to track ad sales and other conversions. Some common uses of cookies include: selecting ads based on what is relevant to a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed.

Google Analytics cookie: Google Analytics is Google’s analytics tool that helps website and application owners to get a more accurate picture of their visitors’ activities. The service may use cookies to collect information and compile reports on website usage statistics without individually identifying visitors to Google. The main cookie used by Google Analytics is the “__ga” cookie. In addition to reporting on site usage statistics, Google Analytics, along with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web.

Remarketing cookies: may appear to previous visitors or users when browsing other sites on the Google Display Network or searching for terms related to your products or services

Last viewed product cookie: records the products last viewed by the visitor. Their lifespan is 60 days.

Last viewed category cookie: fixes the last viewed category. It has a lifespan of 60 days.

Recommended products cookie: the “recommend to a friend” function records the list of products you wish to recommend. It has a lifespan of 60 days.

Cookie acceptance cookie: when you arrive at the site, you will be prompted to accept the cookie statement in the warning window. It has a lifespan of 365 days.

Shopping cart cookie: records the products placed in your shopping cart. It has a lifespan of 365 days. Smart offer cookie: records the conditions under which smart offers are displayed (e.g. whether the visitor has been on the site before, whether they have placed an order). It has a lifespan of 30 days.

Facebook pixel (Facebook cookie): a Facebook pixel is code that allows the website to report conversions, create audiences and provide the site owner with detailed analytics on how visitors use the site. Facebook pixel allows you to display personalised offers and ads to your website visitors on Facebook. You can read the Facebook Privacy Policy here: https://www.facebook.com/privacy/explanation

If you do not accept the use of cookies, certain features will not be available to you.

Data processed for the purposes of contracting and performance

There may be more than one processing operation for the purposes of contracting and performance. Please note that data processing in relation to complaint handling and warranty management will only take place if you exercise one of these rights. If you do not make a purchase through the webshop, but are a visitor to the webshop, the marketing processing may apply to you if you provide us with your consent for marketing purposes. More details on data processing for the purposes of contracting and performance:

Contact

For example, if you contact us by email, contact form or phone with a question about a product. Contacting us in advance is not obligatory, you can order from the webshop at any time without contacting us.

Data processed

The information you provided when you contacted us.

Duration of processing

The data will only be processed until the contact is completed.

Legal basis for processing

Your voluntary consent, which you provide to the Data Controller by contacting us. [Processing under Article 6(1)(a) of the Regulation]
Register on the website

By storing the data provided during registration, the Data Controller can provide a more convenient service (e.g. the data subject does not have to re-enter the data for a new purchase).

Data processed

In the course of processing, the Data Controller processes your name, address, telephone number, e-mail address, the characteristics of the product purchased and the date of purchase.

Duration of processing

Until your consent is withdrawn.

Legal basis for processing

Your voluntary consent, which you provide to the Data Controller by registering [processing under Article 6(1)(a) of the Regulation]

Processing the order

Data processing activities necessary to fulfil the contract when processing orders

Data processed

In the course of processing, the Data Controller processes your name, address, telephone number, e-mail address, the characteristics of the product purchased, the order number and the date of purchase. If you have placed an order in the webshop, the processing of the data and the provision of the data is essential for the performance of the contract.

Duration of processing

The data will be processed for 5 years according to the civil law limitation period.

Legal basis for processing

Performance of the contract. [Processing under Article 6(1)(b) of the Regulation]

Issue of the invoice

The data processing is carried out in order to issue invoices in accordance with the law and to fulfil the obligation to keep accounting records. The Sztv. 169. § (1)-(2), companies must keep the accounting documents directly and indirectly supporting the accounting.

Data processed

Name, address, e-mail address, telephone number.

Duration of processing

The invoices issued are in accordance with the Sztv. 169. § (2), must be kept for 8 years from the date of issue of the invoice.

Legal basis for processing

In accordance with the provisions of the General Sales Tax Act 2007. CXXVII. 159. § (1) of the Act on Accounting 2000. Act C of 2006 No 169. § (2) shall be kept for 8 years [processing pursuant to Article 6 (1) (c) of the Regulation].

Data processing related to the transport of goods

The data processing is carried out in order to deliver the ordered product.

Data processed

Name, address, e-mail address, telephone number.

Duration of processing

The Data Controller shall process the data for the duration of the delivery of the ordered goods.

Legal basis for processing

Performance of a contract [processing under Article 6(1)(b) of the Regulation].
Recipients and processors of data processing related to the transport of goods

Name of addressee: Magyar Posta Zártkörűűen Működő Részvénytársaság
Address of the addressee: 1138 Budapest, Dunavirág utca 2-6.
Recipient’s telephone number: +36-1/767-8200
E-mail address of the recipient: ugyfelszolgalat@posta.hu
Website of the recipient: posta.hu

The courier service will assist in the delivery of the ordered goods on the basis of a contract with the Data Controller. The courier service will process the personal data received in accordance with the privacy policy available on its website.

Handling warranty and guarantee claims

Warranty and guarantee claims are governed by the 19/2014. (29.IV.) We have to follow the rules of the NGM Regulation, which also sets out how we should handle your claim.

Data processed

When dealing with warranty and guarantee claims, the 19/2014. (29.IV.) We must follow the rules of the NGM Regulation. Under the Regulation, we are obliged to keep a record of any warranty or guarantee claim that you have notified to us:

(a) your name, address and a statement that you consent to the processing of your data recorded in the minutes as provided for in the Regulation,
b) the name and purchase price of the movable property sold under the contract between you and us,
c) the date of performance of the contract,
d) the date of the notification of the failure,
e) a description of the fault,
f) the right you wish to exercise under a warranty or guarantee; and
(g) the manner of settlement of the warranty or guarantee claim or the grounds for rejecting the claim or the right to enforce it.

If we take delivery of the goods purchased from you, we must issue a receipt stating.

a) your name and address,
b) the data necessary for the identification of the object,
c) the date of receipt of the item, and
d) the date when you can take delivery of the corrected item.

Duration of processing

The business must keep the record of the consumer’s warranty or guarantee claim for three years from the date of its recording and present it at the request of the supervisory authority.

Legal basis for processing

The legal basis for data processing is 19/2014. (29.IV.) Compliance with the legal obligations under the NGM Regulation [Article 4(1) and Article 6(1)] [data processing under Article 6(1)(c) of the Regulation].

Handling other consumer complaints

The data management process is carried out in order to handle consumer complaints. If you have lodged a complaint with us, the processing of the data and the provision of the data are essential.

Data processed

Customer name, phone number, email address, complaint content.

Duration of processing

We keep warranty complaints for 5 years under the Consumer Protection Act.

Legal basis for processing

Whether or not to contact us with a complaint is a voluntary decision, but if you do contact us, we will apply the Consumer Protection Act 1997. CLV. Act 17/A. § (7) we are obliged to keep the complaint for 5 years [data processing under Article 6(1)(c) of the Regulation].

Data processed in relation to the justifiability of consent

During the registration, ordering, newsletter subscription, the IT system stores the IT data related to the consent for later evidence.

Data processed

The date of consent and the IP address of the data subject.

Duration of processing

Due to legal requirements, consent must be verifiable at a later date, and therefore the storage period will be stored for the limitation period following the cessation of data processing.

Legal basis for processing

The Regulation Article 7(1) imposes this obligation. [Processing under Article 6(1)(c) of the Regulation]

Remarketing

Data management as a remarketing activity is carried out using cookies.

Data processed

Data processed by cookies as defined in the cookie notice.

Duration of processing

The retention period of the cookie, more information is available here:

Google general cookie notice: https://www.google.com/policies/technologies/types/

Google Analitycs brochure: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu

Facebook information: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Legal basis for processing

Your voluntary consent, which you give to the Data Controller by using the website [processing under Article 6(1)(a) of the Regulation].

Prize draw

The data processing is carried out for the purpose of running the competition.

Data processed

Name, email address, phone number.

Duration of processing

The data will be deleted after the end of the competition, except for the winner’s data, which the Data Controller is obliged to keep for 8 years under the Accounting Act.

Legal basis for processing

Your voluntary consent, which you give to the Data Controller by using the website. [Processing under Article 6(1)(a) of the Regulation]

Other data processing

If the Data Controller intends to carry out further processing, it shall provide prior information on the essential circumstances of the processing (legal background and legal basis of the processing, purpose of the processing, scope of the data processed, duration of the processing).

You are informed that the Data Controller must comply with written requests for data from public authorities based on a legal mandate. The Data Controller shall inform about data transfers in accordance with the Infotv. 15. § (2)-(3) (to which authority, what personal data, on what legal basis, when the Data Controller has transmitted them), the Data Controller shall provide information on the content of the register upon request, unless the provision of information is excluded by law.

Recipients of personal data
Processing for the purpose of storing personal data

Name of the data processor:
E-mail address:
Seat:
Website:

The Processor stores personal data on the basis of a contract with the Data Controller. You are not entitled to access personal data.

Invoicing-related data processing

Name of data processor: National Tax and Customs Administration
Phone number of the data processor: +36 1 428 5100
The website of the data processor: http://nav.gov.hu/

The Processor shall contribute to the recording of accounting documents on the basis of a contract with the Data Controller. In doing so, the Data Processor shall disclose the name and address of the data subject to the extent necessary for accounting purposes, in accordance with the provisions of the Act. 169. § (2) for a period of time, after which it shall delete it.

Your rights in the processing of your data

During the period of processing, you have the following rights under the Regulation:

– the right to withdraw consent
– access to personal data and information on data management
– right to rectification
– restriction of processing,
– right to erasure
– right to protest
– the right to portability.

If you wish to exercise your rights, this will involve identifying yourself and the Data Controller will need to communicate with you as necessary. Therefore, for identification purposes, you will be required to provide personal data (but identification will only be based on data that the Data Controller already processes about you) and your complaint about the processing will be available on the Data Controller’s email account for the period of time specified in this notice in relation to complaints. If you are a former customer and would like to be identified for complaint or warranty purposes, please provide your order ID for identification purposes. We can also use this to identify you as a customer.

The Data Controller shall respond to complaints about data processing within 30 days at the latest.

Right to withdraw consent

You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that cancellation of an outstanding order may result in our inability to deliver to you. In addition, if the purchase has already been made, we cannot delete billing data from our systems under accounting rules and, if you have a debt to us, we may process your data even if you withdraw your consent on the basis of a legitimate interest in the recovery of the debt.

Access to personal data

You have the right to receive feedback from the Data Controller as to whether or not your personal data is being processed and, if it is being processed, you have the right to:

– have access to the personal data processed; and
– the following information to be provided by the Data Controller:
– the purposes of the processing;
– the categories of personal data processed about you;
– information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the Data Controller;
– the envisaged period of storage of the personal data or, if this is not possible, the criteria for determining that period;
– your right to request the Controller to rectify, erase or restrict the processing of personal data concerning you and to object to the processing of such personal data where the processing is based on legitimate interests;
– the right to lodge a complaint with a supervisory authority;
– where the data have not been collected from you, any available information about their source; – the fact of automated decision-making (if such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.

The purpose of exercising the right may be to ascertain and verify the lawfulness of the processing, and therefore, in the event of repeated requests for information, the Data Controller may charge reasonable compensation for the provision of information. Access to personal data is provided by the Data Controller by sending you the personal data and information processed by email after you have identified yourself. If you are registered, we will provide access so that you can view and control the personal data we process about you by logging into your account. Please indicate in your request whether you want access to your personal data or information about data management.

Right to rectification

You have the right to have inaccurate personal data relating to you corrected by the Data Controller without delay upon your request.

Right to restriction of processing

You have the right to have the Data Controller restrict processing at your request if one of the following conditions is met:

– You contest the accuracy of the personal data, in which case the restriction will apply for the period of time that allows the Controller to verify the accuracy of the personal data, if the accuracy can be established immediately, no restriction will be imposed;
– the processing is unlawful, but you object to the deletion of the data for any reason (for example, because the data are important to you for the purposes of pursuing a legal claim), and you do not request the deletion of the data but instead request the restriction of their use;
– the Controller no longer needs the personal data for the purposes for which they are processed, but you require them for the establishment, exercise or defence of legal claims; or
– You have objected to the processing, but the Data Controller may also have a legitimate interest in the processing, in which case, until it is established whether the Data Controller’s legitimate grounds prevail over your legitimate grounds, the processing must be restricted.

If the processing is restricted, such personal data may be processed, except for storage, only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State. The Data Controller will inform you in advance (at least 3 working days before the lifting of the restriction) about the lifting of the restriction.
Right to erasure – right to be forgotten

You have the right to have the Controller delete personal data concerning you without undue delay if one of the following grounds applies:

– the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Controller;
– You withdraw your consent and there is no other legal basis for the processing;
– You object to processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for processing,
– the personal data were unlawfully processed by the Controller and this has been established on the basis of the complaint,
– the personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the Data Controller.

If the Data Controller has disclosed personal data about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other data controllers that you have requested the deletion of the links to or copies of the personal data in question.

Erasure does not apply where the processing is necessary:

– to exercise the right to freedom of expression and information;
– to comply with an obligation under Union or Member State law that requires the controller to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
– to lodge, enforce or defend legal claims (e.g. if the Data Controller has a claim against you and has not yet settled it, or if a consumer or data management complaint is pending).

Right to object

You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the Controller may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data will no longer be processed for these purposes.

Right to portability

If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will make available to you in xml, JSON or csv format, and if technically feasible, you may request that the Data Controller transfer the data in this format to another data controller.

Automated decision-making

You have the right not to be subject to a decision based solely on automated processing (including profiling) that would have legal effects concerning you or similarly significantly affect you. In such cases, the Data Controller shall take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention by the Data Controller, to express his or her point of view and to object to the decision.

The above does not apply if the decision:

– necessary for the conclusion or performance of a contract between you and the controller;
– is permitted by Union or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or
– is based on your explicit consent.

Registration in the Data Protection Register

The Infotv. required the Data Controller to notify certain of its processing operations to the Data Protection Register. This notification obligation will apply from 2018. 25 May. ceased on.

Data security measures

The Data Controller declares that it has implemented appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, transmission, disclosure, erasure or destruction, accidental destruction or accidental damage and inaccessibility resulting from changes in the technology used. the Data Controller will make every effort, within its organisational and technical possibilities, to ensure that its data processors also take appropriate data security measures when working with your personal data.

Remedies

If you believe that the Data Controller has violated a legal provision on data processing or has failed to comply with a request, you may initiate an investigation procedure with the National Authority for Data Protection and Freedom of Information (address: 1363 Budapest, Pf. 9., e-mail: ugyfelszolgalat@naih.hu). You are also informed that you may bring a civil action against the Data Controller before a court in the event of a breach of the legal provisions on data processing or if the Data Controller has not complied with a request.

Amendments to the Privacy Notice

The Data Controller reserves the right to amend this Privacy Notice in a way that does not affect the purpose and legal basis of the processing. By using the website after the amendment comes into force, you accept the amended privacy policy. If the Data Controller wishes to carry out further processing of the data collected for purposes other than those for which they were collected, the Data Controller will inform you of the purposes of the processing and the following information before carrying out the further processing:

– the duration of the storage of personal data or, where this is not possible, the criteria for determining that duration;
– your right to request from the Controller access to, rectification, erasure or restriction of processing of personal data concerning you and, in the case of processing based on legitimate interest, to object to the processing of personal data and, in the case of processing based on consent or a contractual relationship, to request the right to data portability;
– in the case of processing based on consent, that you can withdraw your consent at any time,
– the right to lodge a complaint with a supervisory authority;
– whether the provision of the personal data is based on a legal or contractual obligation or is a precondition for the conclusion of a contract, whether you are under an obligation to provide the personal data and the possible consequences of not providing the data;
– the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.

Processing can only start after this, if the legal basis for the processing is consent, and you must give your consent in addition to the information. This document contains all relevant information on data management in connection with the operation of the webshop in accordance with the European Union’s General Data Protection Regulation 2016/679 (hereinafter referred to as the Regulation. GDPR) and the European Data Protection Supplement 2011. CXII. tv. (hereinafter: Infotv.).

Postal delivery and delivery by post

Please note that Magyar Posta Zrt. identifies the recipient as set out in the Privacy Notice in force at the time of delivery, and may therefore ask for your personal data at the time of delivery by post or postal delivery.